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Terms and Conditions

By using an EarthLink service or visiting an EarthLink web site, you agree to comply with the Service Agreements and Policies listed below. We reserve the right to amend and update these Service Agreements and Policies from time to time. Please see the summary of any recent amendments and updates at the end of each document.

Service Agreements
Dial-Up Service Agreement (Dial-Up, MailStation, and Premium Mail and EarthLink and PeoplePC Software and Tools)*
DSL & Home Phone Service Agreement
High-Speed Service Agreement (Residential DSL, Freestanding DSL, HyperLink™ High-Speed and EarthLink and PeoplePC Software and Tools)*
Home Networking Service Agreement
Online Backup Service Agreement
TrueVoice Service Agreement
EarthLink Local Digital Marketing, Web Hosting And Domain Name Management Service Agreement
Canceling Your Service

Broadband Network Management Information

Recurring Bank Draft Authorization Agreement

Feedback Policy
By submitting ideas, comments or suggestions (“Feedback”) to EarthLink, including through feedback or survey web pages, you acknowledge and agree that: (i) your Feedback does not contain confidential or proprietary information; (ii) EarthLink is not obligated to keep your Feedback confidential; (iii) your Feedback automatically will become the property of EarthLink and you waive all claims against EarthLink for infringement or misappropriation of any intellectual property rights in your Feedback; (iv) EarthLink may use your Feedback for any purpose and in any way, including for improvements to its services or products or in conjunction with its promotions, without any obligation by EarthLink to you; (v) you are not entitled to any compensation or remuneration of any kind from EarthLink for your Feedback for any reason; and (vi) EarthLink is not obligated to review your Feedback.

*The Dial-Up Service Agreement and the High-Speed Service Agreement includes all of the EarthLink and PeoplePC Software and tools except for EarthLink Home Networking and EarthLink Online Backup which have their own Service Agreements.

**IMPORTANT NOTICE: EarthLink’s network may not be used in any way to transmit or disseminate images containing child pornography. Please report any child pornography complaints to [email protected]. Please see our Acceptable Use Policy for more information.